Headband Wig Silky Straight Human Hair Machine Made Wigs
Please note that each of our bundles are measured by their length when straight. Due to the kinky and curly nature of our collection you will experience shrinkage, so please reference our length chart below to accurately decide what length is best for you.
At the moment all orders are running on a 1-2 business day processing/production time (3-5 business days during sale/holiday time frames). Please note that weekends and holidays do not count as business days. Once your order is processed you will receive an email notification that it has been shipped. You have up to 24 hours after placing your order to cancel. Cancellation requests submitted after 24 hours will not be granted.
We do not offer refunds on our products, but would be glad to offer you an exchange or store credit within the first seven (7) days of receipt of your order if you receive a product that you believe is defective. Within the first 7 days of receipt, please email firstname.lastname@example.org and one of our customer service representatives will assist with the issue. Please note that before any exchange, store credit or replacement hair is honored, we must receive the hair back in our possession to inspect and determine its quality. We reserve all rights to decide whether the product(s) are in fact defective. We do not offer refunds, replacements or exchanges if you process the hair in any manner (coloring, lifting, etc).
With every purchase, we enter into a covenant with our customers, promising to honor you and your beautiful through superior quality, service, authenticity and innovation.
This is what we guarantee when you become part of the Heat Free Hair community:
Frequently asked questions
Quarterly Collections are hand-made just for you to ensure only the best quality! All Quarterly purchases will ship between 01/4/2021 and 01/8/2021.
Once your order ships, you will receive an email with your tracking information. Your delivery estimate will be calculated from the date your order is shipped, not the date it is placed. Shipping estimates are applicable to business days only and do not include weekends and/or holidays. All packages require a signature for delivery.
To find the perfect capsize you'll need is a fabric measuring tape. You'll be measuring the perimeter of your head, following your hairline as a guide. Place one end of the tape at the nape of your head and go all the way around until the two pieces of the tape meet. The number that you get will coincide with one of the capsizes. If you are between capsizes, we recommend sizing up.
Heat Free Hair extensions are offered in their natural unaltered color state with variations of dark brown and black hues. At this time, we do not offer additional color options or custom coloring services. To make Heat Free Hair extensions fit your desired look, our hair may be bleached or dyed to any color to blend with your natural hair. We recommend coloring extensions prior to installation. Just like natural hair, bleaching or using color with harsh chemicals may weaken the hair shaft and potentially alter the texture. Heat Free Hair extensions that have been colored require extra love and attention throughout the life of your look. Please be sure to deep condition extensions and use nourishing hair products whenever possible.
Our Headband wigs are great for a full protective style, with minimal leave-out required. Since the wigs provide close to full coverage with the exception of your hairline, you can choose the texture you most desire. You can also use True You, our product finder tool, to help you make the best product selection.